Privacy Policy for Sage Holistic Spa
Effective Date: 10/05/2024
At Sage Holistic Spa, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our spa, use our services, or interact with our website and other online platforms. By using our services, website, or providing us with your personal information, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect different types of information to provide and improve our services.
This may include:
Personal Information: When you book an appointment, sign up for a membership, or contact us, we may collect personal details such as your name, email address, phone number, date of birth, billing and payment information, and emergency contact details.
Health Information: In order to provide appropriate services (e.g., massage therapy, sauna, red light therapy, cold plunge), we may ask for information about your health, including any medical conditions or health concerns that may impact your ability to use certain services. This information is collected with your consent and is kept confidential.
Usage Data: We collect information about how you interact with our website and services. This may include your IP address, browser type, device information, pages visited, and the time spent on our website or in our app. We may use cookies or similar technologies to track this data.
2. How We Use Your Information
We use the information we collect for various purposes, including:
Providing Services: To process your bookings, manage your membership, and ensure the safety and effectiveness of the services you receive at Sage Holistic Spa.
Communication: To send you appointment reminders, confirmations, promotional offers, newsletters, or other communications related to your services at the spa. You can opt-out of promotional emails at any time.
Customer Support: To respond to inquiries, resolve issues, and provide customer support.
Improving Our Services: To analyze trends, monitor the usage of our services, and improve your experience at Sage Holistic Spa.
Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. How We Protect Your Information
We take reasonable steps to safeguard your personal and health information from unauthorized access, alteration, disclosure, or destruction. This includes using secure servers, encryption, and internal policies designed to protect your privacy.
However, please be aware that no data transmission over the internet or storage system can be guaranteed 100% secure. While we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties except in the following cases:
Service Providers: We may share your information with third-party service providers who assist us in operating our business (e.g., payment processors, appointment scheduling software). These providers are bound by confidentiality agreements and are only allowed to use your information to the extent necessary to perform their services.
Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests, or if we believe disclosure is necessary to protect our rights, property, or the safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring party.
5. Your Rights and Choices
You have the following rights regarding your personal information:
Access and Correction: You may request to access, update, or correct any personal information we hold about you.
Deletion: You may request that we delete your personal information, subject to any legal obligations or legitimate business reasons to retain it.
Opt-Out: You can opt out of receiving marketing emails or other communications at any time by following the unsubscribe instructions included in each communication or by contacting us directly.
Data Portability: In certain circumstances, you may request a copy of your personal data in a structured, commonly used, and machine-readable format.
If you wish to exercise any of these rights or have concerns about how your data is being handled, please contact us at the details provided below.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device that allow us to recognize you and track your activity on our site. You can manage cookie preferences through your browser settings, but disabling cookies may affect your ability to use some features of our website.
7. Third-Party Websites
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies before sharing any personal information.
8. Children's Privacy
Sage Holistic Spa does not knowingly collect or solicit personal information from individuals under the age of 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Sage Holistic Spa
26612 Magnolia Blvd. Lutz, 33559
813-848-0363
sageholisticspa@gmail.com
By using our services, you consent to the collection and use of your information as outlined in this Privacy Policy.